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France to Require Warnings on Downsized Products

In a major move, France is requiring stores to flag products on store shelves that have been subject to shrinkflation where the quantity decreases without a commensurate price drop. Until now, Brazil was believed to be the only country with a disclosure requirement.

In particular, according to a press release from the Directorate General for Competition, Consumer Affairs and Fraud Prevention, the requirement covers:

*MOUSE PRINT:

… from July 1, 2024 , for consumer products which have undergone a downward change in weight or volume leading to an increase in price per unit of measurement. specific obligation to inform consumers, relating to these developments. This information must be provided by distributors in large and medium-sized stores, in the immediate vicinity of the products concerned. It must appear in these physical stores during the two months following the marketing date of the industrial food and non-food products concerned (bottles of soda, packets of rice, laundry detergent or cans, for example), and this, whether national brand or private label products. Not affected by these provisions are prepackaged foodstuffs, the quantity of which may vary during preparation (deli section for example) and foodstuffs sold in bulk.

In other words, shoppers can expect to see signs on product displays whenever a product has been downsized but the price has stayed the same unit price or has been increaesed. The signs will have to be posted for two months. And some exemptions apply. (See NY Times story for additional background.)

What a great step forward for shoppers in France. Would something like this ever become law here on a national scale? Not a chance.

(Next week, we’ll resume our two-part series spotlighting products recently subject to shrinkflation.)

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Here We Shrink Again – Spring 2024 – Part 1

Some big brands are continuing to downsize their products despite some easing of the inflation rate… so shrinkflation continues in 2024. A half dozen products are below, and next week we’ll feature another six.

Oreo

People have been complaining about the dollop of creme inside regular Oreos seems to have gotten much smaller. We can’t tell if that is the case with the regular size packages of Oreos, but this product that has been 14.3 ounces for years, just went down 13.29. And similarly, the regular size package of Double Stuf Oreos also decreased.

*MOUSE PRINT:

Oreo regular size pkg

Oreo Double Stuf

In addition, Oreo Thins, with less cream and a thinner cookie is reducing the number of cookies in each package by about four. The “family size” is now only 11.78 ounces down from 13.1. Thanks to Richard G. for spotting the change in Oreo Thins.

*MOUSE PRINT:

Oreo Thins


Kellogg’s Froot Loops

Regular purchasers of Froot Loops might not have noticed a change in the net weight of their cereal because looking at old and new boxes on the supermarket shelf appear to be unchanged. Richard G. spotted the first change in January.

*MOUSE PRINT:

Froot Loops

They have gone from 10.1 oz. to 8.9 oz. first and then to 7.9 oz. What magic did Kellogg’s perform?

*MOUSE PRINT:

Froot Loops Tops

The way Kellogg’s accomplishes the package looking the same on the shelf, is to simply narrow the box. Soon they may not be able to stand up anymore. The two shown above were found at a CVS in March 2024 and both were priced the same. We asked Kellogg’s about the way they made the packaging change and if the 7.9 oz. size is made just for places like drugstores. They did not respond to us.


Cottonelle Ultra Clean

Toilet paper is one of the product categories where we see ever-shrinking rolls. And Cottonelle is no exception. The new Cottonelle is supposedly “thicker and stronger” but look how much small the new package is. The old 321-sheet rolls are now only 284-sheets. Thanks to our ace shrinkflation detective, Richard G. for spotting this change.

*MOUSE PRINT:

Cottonelle


Puffs Tissues

These Puffs tissues lost eight tissues in every box, going from 56 down to 48. Thanks to Jack K. whose thoughts about Puffs led us to this example.

*MOUSE PRINT:

Puffs


Ritz Bits

Snack foods have always been prime targets for shrinkflation. Here, Ritz Bits went from 8.8 ounces per bag down to 7.5.

*MOUSE PRINT:

Ritz Bits


If you find a product recently hit by shrinkflation, please take side-by-side pictures of the old and new, including the net weight or net count and email them to Edgar(at)ConsumerWorld.org . Thanks!

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Walmart to Pay Millions for Meat Dept. Overcharges – The Back Story

This is the craziest case MrConsumer has ever seen in his 47 years as a consumer advocate. While you may have heard about this case last week, what wasn’t reported was the clever way Walmart pulled off the alleged overcharging scheme.

Walmart was sued by a consumer claiming that for years the company has manipulated the weight and price of packaged meat, poultry, and fish sold by the pound, as well as certain bagged produce, such that shoppers were charged more than the lowest represented price per pound shown on shelf tags and signs.

Most of the overcharges occurred on “rollback” or sale/reduced items. Look at this example from the lawsuit.

*MOUSE PRINT:

Walmart turkey

Turkey was 98 cents a pound according to the Walmart sign, but they were marked $1.48 a pound — 50 cents higher. So this 15-pound turkey the consumer was going to buy should have cost $15.07 and not $22.76 as marked. Instead, at the checkout, while the system was properly programmed to charge the 98 cents per pound price, it deceptively changed the weight to now be over 23 pounds. And magically, the consumer was charged the full $22.76 price on the tag — close to an eight dollar overcharge.

Here’s another example.

*MOUSE PRINT:

Walmart pork chops

The shelf label for these pork chops says they are $4.67 a pound, but the package is marked $5.17 a pound – 50 cents higher. Doing the math, the total price of that package should be $9.25, not $10.24 — which is almost a dollar higher. Yet, when the customer went to buy it, the checkout system somehow manipulated the weight of the item, raising it to 2.19 pounds instead of the actual weight of just under two pounds. The result, while the consumer was charged the price marked on the package, that was based on a higher price per pound than it should have been.

Walmart denies any wrongdoing but has tentatively agreed to settle the case for $45-million. Customers who purchased eligible groceries sold by weight from Walmart between October 19, 2018 and January 19, 2024 qualify for the settlement. If you have receipts, you can get two-percent back on eligible items up to $500. Others can get up to $25 depending on how many items they purchased.

June 5th is the deadline to submit a claim. Be sure to read the FAQs at that link.

Now my question for you, dear readers, is this: What was Walmart trying to do with this crazy practice of manipulating the net weights on the sales receipt? Were they really trying to intentionally defraud shoppers by cleverly making the sales receipt look like shoppers were charged the price on the item and the correct price per pound? If so, every state AG and weights and measures official across the country should go after them. However, I suspect something else was really going on here — some alternate explanation — but I just don’t know what it is.

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